Charu is GV Mantra's Head of Managed Services, bringing 18+ years of Salesforce experience that spans the full journey from developer to technical manager to delivery leadership. With a B.Tech in Engineering and an Advanced Computing diploma, she has built deep expertise across Salesforce architecture, integrations, automation and enterprise implementations. She now leads end-to-end managed service delivery — ensuring clients get proactive, high-quality support long after go-live.

At GV Mantra, Charu owns the managed services practice - managing client relationships, leading the support team and ensuring every implementation we hand over continues to perform at its best. She is the person clients trust to keep their Salesforce org running, optimised and aligned with their evolving business goals. Her approach combines technical depth with genuine relationship-building — clients don't just get a support contact, they get a partner who understands their platform inside out.

Outside work, Charu is exactly the kind of person you want in your corner — energetic, social and genuinely passionate about bringing people together. She has a deep love for dancing and music, and a natural talent for organising events that people actually remember. In a team that values curiosity and people over process, Charu is the one who makes sure everyone feels connected — whether it's a client call or a company celebration.

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