The role of a Test Analyst is to work alongside your peers as a proxy project owner to ensure your technical peers have a clear understanding of the client’s requirements. This role is also responsible for the delivery of complex projects. Key attributes to role success are:
An enthusiastic, professional and confident personality with a focus on product success;
Excellent listening skills to fully understand the requirements and pain points;
Technical acumen to convert plans into real solutions that work;
Driven by customer success with a team player attitude;
In addition, the Test Analyst supports the implementation team on delivery engagements with regard to internal aspects of the role and liaises closely with other managers both internal and external.
Key Responsibilities
Design of automated test scenarios for complex Salesforce projects
Keeping up-to-date with standards and requirements of software quality assurance
Development and implementation of software functionality tests
Preparation of reports on defects and problems that arise during software test
Tracking of reported problems and defects using tracking software
Preparation of software evaluation test reports
Working directly on client projects
Create and support other innovators in the organisation in the creation of solid business cases for new product development
Build and maintain the roadmap for defined products including product enhancements
Keeping up to date with the latest plans, developments and changes in the salesforce.com platform. This includes, but is not limited to ensuring you remain certified
Always comply with GV Mantra's standard Ways of Working
At all times work in a manner that champions the organisational values and identify opportunities to add value to solution delivery whenever possible
Required Capabilities
Good Understanding of Sales Cloud and Service Cloud
Salesforce.com testing or testing of other SAAS application.
Good understanding of Security Concepts which include Roles, Profiles and OWD Settings
Good understanding of Salesforce Automations like Workflow, Approval Process, Process Builder, Flows
Should be able to create test data using Data Loader
Relevant business or technical discipline
Knowledge of at least one scripting language
Proactive thinking with a ‘can do’ attitude
Understand and working experience of Agile Delivery Methodology as well as the standards of the software development lifecycle
Exposure of reviewing and documenting requirements and configuration
Strong problem solving skills, should be able to research and understand an undocumented set up and application
Demonstrated experience of end to end system testing and documenting the same
Willing to work in a team environment-Effectively
Excellent communication and inter personnel skills
good experience of Integration testing between Salesforce and any external system
Desired Capabilities
Knowledge of other Salesforce clouds - Revenue / Commerce / Finance / Health
Experience in Selenium or any other Salesforce Test automation tool like Provar